dyon Terms of Use

We at dyon operate a sportsbook and gaming platform serving users in jurisdictions where our services are legally permitted. This page sets out the terms under which we provide access to football markets (Liga 1, Piala Indonesia, Piala AFF, Champions League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile).

When you create an account on dyon, you agree to these terms. We enforce them consistently to protect both our users and the integrity of our platform. Our policies cover account eligibility, deposits and withdrawals, bonus terms, market settlement, dispute resolution, and jurisdiction restrictions.

This document is written in plain language. We have tried to avoid legal jargon where possible, but some sections are formal because they govern contractual obligations. If any part of these terms is unclear, you can contact our support team for clarification.

Account Opening and Eligibility on dyon

To open an account on dyon, you must be at least 18 years old and provide a valid government-issued ID during verification. We ask for your name, date of birth, email address, and phone number. These details help us confirm your identity and ensure you are accessing our services from a jurisdiction where we are permitted to operate.

We do not accept accounts from users in jurisdictions where online gaming or sportsbook services are prohibited by law. Our services are available only where local law permits. If you are unsure whether dyon is available in your jurisdiction, contact us before creating an account.

Once your account is verified, you can fund it using DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet). We do not require a minimum deposit; you choose your funding level. Your account remains active as long as you comply with our terms and local law.

Deposits, Withdrawals, and Payment Methods on dyon

We accept nine payment methods to fund your dyon account. Wallet-based methods (mobile banking, local payment, online payment, e-wallet, mobile banking) settle in seconds to minutes. local payment transfers settle within minutes during banking hours; transfers initiated outside banking hours queue until the next business day. Bank transfers (online payment, e-wallet, mobile banking, local payment) typically settle within 1–4 hours depending on same-bank or cross-bank routing.

Your withdrawal request returns to the payment method you most recently used for deposit. If you have deposited via multiple methods, you can select which method to use for withdrawal. Withdrawal settlement follows the same timelines as deposits — wallet methods return in seconds to minutes, bank transfers in 1–4 hours. During Indonesian holidays (Idul Fitri, Idul Adha, Imlek), some banks may process transfers more slowly.

We do not impose a maximum withdrawal amount, but individual banks or payment processors may have daily or monthly limits. If your withdrawal exceeds a bank's limit, we will inform you and offer alternative methods.

Market Settlement and Dispute Resolution

We settle football markets (Liga 1, Piala Indonesia, Piala AFF, Champions League) based on official results published by the relevant league or tournament organizer. Live-dealer tables settle according to the outcome of the cards or wheel as dealt. Slot games settle based on the random result determined by the game software.

If you believe a market has been settled incorrectly, you can submit a dispute within 7 days of settlement. We will review the official result and our settlement record. If we find an error, we correct your account balance. If we find no error, we explain our settlement rationale and the dispute is closed.

Bonus Terms and Promotional Offers

From time to time, we offer promotional bonuses to new or existing users. Any bonus we advertise comes with specific terms — for example, a deposit-match bonus may require you to wager the bonus amount a certain number of times before withdrawing it. We publish these terms clearly when we advertise the bonus.

If you have questions about a bonus, contact our support team before accepting it. Bonuses are optional; you can decline a bonus and use only your own deposit funds if you prefer. Once a bonus is credited to your account, it is subject to the published terms, and you cannot request a refund of the bonus.

Jurisdiction Notice

dyon services are available only where local law permits. We do not offer our services in jurisdictions where online wagering or gaming is prohibited. If you are accessing dyon from a jurisdiction where these services are not permitted by law, you do so at your own risk and in violation of local law. We are not responsible for your legal compliance in your jurisdiction.

Users are responsible for verifying that their access to and use of dyon comply with their own jurisdiction's laws. If local law changes and our services become prohibited in your jurisdiction, your account will be closed and your balance returned to you via your most recent deposit method.

Your Rights and Our Responsibilities

We at dyon commit to fair and transparent service. Your account data is protected under industry-standard security practices. Your deposits are held in segregated accounts and are not commingled with our operating funds. If dyon ceases operations, your balance will be returned to you.

We monitor all accounts for fraudulent activity and reserve the right to suspend or close an account if we detect signs of fraud, money laundering, or breach of these terms. If we close your account, we will notify you of the reason and process any outstanding withdrawal requests.

You have the right to close your account at any time. To close your account, contact our support team. Once closed, you cannot reopen it under the same details for at least 30 days. Any remaining balance will be withdrawn to your registered payment method.

Contact and Support

If you have questions about these terms, contact our support team via email or in-app messaging. We are available during standard business hours (08:00–17:00 on weekdays in Jakarta time). For urgent account issues, we aim to respond within 24 hours.

These terms were last updated in 2026. We may update them from time to time to reflect changes in law or our service offering. If we make material changes, we will notify you via email and in-app notification. Your continued use of dyon after notification means you accept the updated terms.