dyon Platform Privacy Notice

This page describes what we collect when you use dyon and how we keep that data protected. We at dyon collect personal information necessary to operate our platform — your identity, contact details, payment information, and betting history. We use this data to verify your account, process deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian banks (mobile banking, local payment, online payment, e-wallet), settle your football markets and live-dealer games, and comply with applicable law.

Our privacy commitment is straightforward: we do not share your personal data with third parties except where necessary to process your payments or comply with legal requirements. We encrypt your information, limit access to authorized staff, and maintain secure servers. We do not sell your data or use it for marketing purposes unrelated to dyon services.

This notice applies to all dyon users across supported jurisdictions (Jakarta, Surabaya, Bandung, Medan, and other regions where our services are available under local law). We update this notice periodically as our practices evolve, and we encourage you to review it regularly.

What Data We Collect on dyon

We collect data in several categories. First, identity information: your full name, government-issued ID number, date of birth, and address. This is required for account verification on dyon, which unlocks access to all payment methods and full platform features.

Second, contact information: your email address and phone number. We use these to notify you of account activity, settlement confirmations, and payment status. Email and phone are also used for account recovery if you forget your login credentials.

Fourth, activity data: your betting history, game play logs, account balance, and login timestamps. We collect this to settle your bets according to official results, detect fraudulent activity, and understand how you use dyon. This data helps us improve our platform and prevent abuse.

Fifth, technical data: your IP address, device type, browser version, and pages visited on dyon. We collect this for security (detecting unauthorized access), troubleshooting (diagnosing technical issues), and analytics (understanding which features are most used). Technical data is typically anonymized in our analytics systems.

How We Use Your Data on dyon

Activity data is used to settle your bets. When you place a Liga 1 market, a Piala Indonesia fixture, a Champions League match, or engage with live-dealer tables, we track your position and match it against the official result. We use your activity history to calculate your payouts and ensure accuracy.

We also use your data to detect fraud and prevent abuse. If we detect suspicious betting patterns, unauthorized access attempts, or violations of our terms, we investigate using your activity data and may restrict your account pending review.

We retain data according to applicable law. Personal identity and payment data are retained for the duration of your account plus a period (typically 5–7 years) to comply with AML and tax regulations in your jurisdiction. Betting history is retained for settlement verification. Technical logs are typically deleted after 90 days unless needed for investigation.

Third Parties and Data Processors on dyon

We share your data only with third parties necessary to operate dyon. Payment processors (the companies that handle online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers) receive your payment information and transaction amounts to process deposits and withdrawals. These processors are contractually bound to protect your data and use it only for payment processing.

Our servers may sit outside your jurisdiction (in Singapore, Indonesia, or other regions). Your data is encrypted in transit and at rest, so geographic location does not compromise security. We do not transfer personal data to countries without adequate data protection laws.

We do not share your betting history, account balance, or identity information with marketing firms, data brokers, or advertisers. We do not sell your data. If we are compelled by law enforcement to disclose your information, we will comply with legal process and notify you where permitted by law.

Your Rights on dyon

You have rights regarding your data on dyon. You can request access to all personal information we hold about you. You can request correction of inaccurate data. You can request deletion of your data, subject to our legal obligations to retain certain information (e.g., payment records for AML compliance).

You can contact our support team to exercise these rights. Requests are typically processed within 15 business days. We may ask for identity verification to confirm you are the account holder before fulfilling your request.

You also have the right to object to our use of your data for specific purposes (e.g., analytics). You can disable non-essential cookies in your browser settings, though this may limit platform functionality.

Cookies and Tracking on dyon

We use cookies to remember your login session, store your preferences, and track your navigation on dyon. Essential cookies are required for the platform to function (e.g., session authentication). Non-essential cookies are used for analytics and personalization.

You can disable cookies in your browser settings, but this may prevent you from logging into dyon or using certain features. We do not use third-party tracking pixels or cross-site cookies to follow you across the internet.

Contact and Updates

If you have questions about this privacy notice or want to exercise your rights, contact our support team. We are available during standard business hours (08:00–17:00 on weekdays) and can be reached via email or the contact form on dyon.

We review this privacy notice periodically and update it as our practices change. Material changes will be communicated via email to your registered address. Your continued use of dyon following a privacy policy update constitutes acceptance of the updated terms.

Summary: Our Privacy Commitment on dyon

We at dyon collect personal, payment, activity, and technical data necessary to operate our platform, settle your bets fairly, and comply with applicable law. We do not share your data with third parties except payment processors (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers), infrastructure providers, and law enforcement where legally required.

We encrypt your data, limit access to authorized staff, and retain it according to legal requirements. You have the right to access, correct, and delete your data. You can contact our support team to exercise these rights or ask questions about this privacy notice.

Our services are available only where local law permits. This privacy notice applies across all supported jurisdictions (Jakarta, Surabaya, Bandung, Medan, and other regions). We maintain consistent data protection standards regardless of jurisdiction. Your trust is essential to dyon, and we take privacy seriously.